NCAN Services Inc. (678) 267-2496

Operator Intercept Analysis

Operator Intercept Analysis

Our Operator Intercept Analysis uses the latest technology in both tone and speech recognition and returns the results to you in an easy-to-use format. "Operator Intercept" may also be called "predictive dialing", etc. but it is defined as any call placed from a dialer that is not completed

What you need to know:

  • Most dialers do not provide any detail as to why these calls were not completed but our process does! We categorize each record that is submitted to us.
  • This analysis should be done as each dialer campaign is completed. Why wait? The sooner we analyze the failure, the sooner you will know what your next step is.
  • You are charged for each record submitted for search.
  • Our clients tell us that using our Operator Intercept Analysis prior to skip tracing saves 70% of the cost of skip tracing.

    • Specifics about this search:

  • Available in a "batch" format only. No on-line interactive search available for this service.
  • Standard output to you is the phone number you submitted, along with a "result code". All possible result codes are listed below. weekly.

    • Low Result Codes

    High Result Codes
    Disconnected Answering Machine
    Fax Answer
    Fast Busy Busy
    No Inbound Changed
    Not In Service Changed Imprecise
    Trouble No Answer
    No Ring Back  
    Not Yet  
    Temporary Disconnect  

    Each result code provides you with information on the "next step" you need to perform with that debtor.

    Want a custom search based on specific result codes? We can do it. Just ask us how it works!

    Providing solutions that reduce expenses and increase profitability!
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